Apara

Customer Intelligence

Apara solution dVelox Customer Intelligence provides a complete customer management. Learning automatic detection of similar churn patterns, customer loyalty and attracting new customers in short, medium and long term.

 

Visión general

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dVelox Customer Intelligence solution gather, manages and transforms customer data to create profiles, identifying the most cost-effective, improving communications accross different channels and increasing real-time to detect customer anomalous behaviour.

Its powerful engine creates predictive probabilistic models to extract variables knowledge which directly affect the probability of client abandonment and helps to establish appropriate communication strategies and customized across the most appropriate channel to optimize customer interaction.

Apara has fully developed this customer management solution for the business environment to pinpoint exactly which customers are more likely to buy products, how to establish close and lasting relationships to anticipate their needs and prevent customer migration to the competition .

Capacities

  • Easy to separate micro segments in your audince target.
  • Precision to predict which target segment is more likely to contract your services.
  • Complete cycle Automation on decision making and identify segment and the three main reasons why they would acquire your products.
  • 40% increase speed detecting new patterns behaviors and preventing customer churn.
  • Adaptation to new scenarios experienced by the market.
  • Explain which variables influence the purchase of your products and can simulate actions to understand the impact on your target audience.
  • Provides reports on customer behavior and needs.
  • Performance in real-time the changes in your target audience.
  • Easy to use interface, does not need experts to handle this mathematical tool.

Value added

  • Higher level fragmentation on your target segments.
  • Detailed and accurate knowledge of the target segment.
  • Detects changes inmediately in your target public.
  • Allows to predicts the capacity of influence in a target that has been micro-segment .
  • Pinpoint the purchasing propensity in your target audience .
  • Independence of personnel specialized to operate the tool.
  • Provides valuable statistics that indicate the customer´s comsumption patterns data on sales volumes, avarage consumption per month, what kind of products consumed, which is their behavior, and so on.
  • Detects new scenarios without extensive historical activity.

 

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What we do

Apara develops pioneer technology in the intelligent automation of the processes of decision making in order to transform data into decisions with certainty. The company's products are applied to complex problems such as fraud prevention, risk management, customer retention and optimization of marketing processes from the perspective of the intelligent automation of the decision.


Pº de la Castellana, 182
10ª Planta / 28046, Madrid
Tlf:
+34 91 353 15 64
Fax:
+34 91 359 61 79
apara@aparasw.com


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